Privacy Policy
How we collect, use and protect your personal information
Last updated: 19 May 2026
Information We Collect
When you book a taxi with us, we collect: your name, mobile number, email address (optional), pickup and drop locations, and booking details. We do not collect payment card information directly.
How We Use Your Information
We use your personal information to: process and confirm your taxi bookings, send booking confirmation SMS and WhatsApp messages, coordinate with drivers for your pickup, improve our services, and send relevant offers (with your consent).
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share your booking details (name and mobile number) with the assigned driver solely for trip coordination purposes. We may share information with law enforcement when legally required.
SMS & Communication
By providing your mobile number, you consent to receive booking confirmation and trip status SMS messages from us. You may opt out of promotional messages by contacting us. Transactional messages cannot be opted out as they are necessary for your booking.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for a minimum of 3 years for accounting purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@bangaloreairporttaxi.in. We will respond within 30 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related queries or to exercise your data rights, contact our Privacy Team at support@bangaloreairporttaxi.in or call us at the number displayed on our website.